Many online stores and customers are already using an OCI link: a link between your online stores and the ERP system of your customer. This way, customers can create a purchase order from their own ERP via your shop. A good way to give your online stores added value.
Companies prefer ordering via their ERP system. In the ERP, the desired item numbers are still being looked up or (manually) entered. The order is then sent to the supplier.
With an OCI link, another dimension is added to this: from the ERP, your customers receive direct access to your online store via a specific link. The own prices are shown with this. These prices are always up-to-date, unlike the price lsit or prices that are only changed a few times per year in the ERP. Your customer also ahs insight into all technical and logistical information, such as safety data sheets, product specifications and the stock status of the products.
After filling the shopping cart, the order will show up in the ERP system of your customer. This means your customer immediately has the purchase order, which can be forwarded to you after approval.
An OCI link has lots of added value to your customers thanks to its ordering convenience and fast input options, which contributes to good customer retention. It can even convince new customers; after all, for some companies, ordering from a ‘regular’ online store without OCI is not an option.
The link can be implemented in many ERP systems. Guidance clients PontMeyer, Klinger Nederland, Viba, Vink NV and Van Walraven are already offering an OCI link to their customers!
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