Privacy policy

Personal information

Purposes of the information processing

We process your personal information for the following purposes:

• Sending our newsletters
• Providing information about our products and services
• Calling or e-mailing you if necessary for the performance of our services
• Inform you of changes to our services and products
• Give you the option to create an account
• Personalize the content and layout of the pages per visitor

The personal information you provide will not be used for purposes other than those mentioned above, unless you have granted us permission for this or we are allowed or required to do so under the law.

What personal information

We process your personal information because you make use of our services and/or because you provide it to us yourself. Below is an overview of the personal information we process:

• Company name and details (insofar as this is personal information)
• Contact first and last name
• Contact gender
• Contact phone number
• Contact e-mail address
• Contact password
• IP addresses
• Other personal information you actively provide, for instance by creating a profile on this website, in correspondence or by phone
• Location data

Our website and/or service is not intended to collect data on website visitors younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify whether a visitor is 16 years or older.

Retention period

We store your personal information for as long as strictly necessary to realize the purposes for which your information is collected.

Sharing personal information with third parties

We do not share your information with third parties without your prior permission, unless necessary in the context of the performance of the agreement or if we are required by law to do so.

Cookies

We make use of cookies on this website. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone upon the first visit to this website. The information stored therein can be sent back to our servers upon a subsequent visit.

Technical or functional cookies

These cookies are placed in order for certain parts of the website to work properly and to record the user preferences, so that these preferences do not need to be set again upon a subsequent visit to the site.

Cookies which store the user preferences can be removed by the users via the browser settings. Session cookies are automatically removed as soon as the web browser is closed.

On this website, the following technical or functional cookies are placed: session ID cookie: cookie with unique reference user prefs cookies: cookies with user preferences (country choice, language choice, navigation choice (via groups or items), auto-login (with remember me option): cookie with login data to be remembered.

Other (tracking) cookies

We do not make useof other tracking cookies.

Google Analytics

This website places a (non-tracking) cookie for the use of Google Analytics to monitor how users use our website, whereby:

• the IP address of the visitor is anonymized
• no data is shared with Google, not even for advertising purposes
• the option “user IDs with tracking option in Google Analytics” is off
• Guidance has concluded a processing agreement with Google

Cookie validity period

The validity period of the placed technical/functional cookies is set to 30 days. The validity period of the other cookies may differ from this (variable).

Removing cookies

If you do not want cookies to be placed after you have previously given permission for this, then you can easily remove the cookies via the button below or via your browser. (More information surrounding the enabling and disabling and removal of cookies via the browser can be found in the instructions and/or with the Help function of the relevant browser.)

More information about cookies?

You can find more information about cookies on the Consumentenbond website, among others.

Rights

Viewing, editing or deleting data

You have the right to view, correct or remove your personal information. You also have the right to revoke your permission for information processing or object to the processing of your personal information by Guidance bv and the right to data portability. This means you can submit a request with us to send you the personal information we have of you to you or another organization you indicate in a computer file.

You can send a request to view, correct or remove your personal information, for data portability of your personal information or to object to the processing of your personal information to info@guidance.nl or by calling 010-2642323.

Newsletter

If you have indicated that you want to receive our digital newsletter, you will regularly receive information about our company, products and services by e-mail. If you want to stop receiving the newsletter, you can unsubscribe via the link in the newsletter or send an e-mail to info@guidance.nl.

Dutch Data Protection Authority

Of course, we are happy to help you if you have complaints about the processing of your personal information. Under the the privacy legislation, you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Security

We take appropriate security measures to limit abuse of, and unauthorized access to, your personal information. This way, we ensure that only the necessary persons have access to your information, that the access to the data is secured and that our security measures are regularly checked. We also make use of SSL certificates for the purpose of the safe transfer of your data and communication.

Changes to privacy and cookie statements

We reserve the right to change this privacy and cookie statement. Changes will be published on this website. It is recommended to regularly consult this statement in order to stay informed of these changes.

Contact details

Should you have any further questions and/or comments after reading our privacy and cookie statement, you can contact us via the contact details below: