Choosing the right product can sometimes prove to be a difficult job for customers. The wrong choice is easily made and that is inconvenient for both customer and supplier. What a waste! Because the equipment to help customers on their way is within reach. By offering customers an online estimation program, you are providing them with your expert advice any whenever they need it.
“How many supplies do I need? What are the right dimensions for my project? And what other requisites do I need with that?” Ordering the right products is not always easy for customers. They often have to choose between many different options, or they have to make calculations by hand to find the right products. Customers may also have to deal with various laws, rules and ever-developing products, making things even more complicated. No wonder customers can’t see the forest for the trees.
In any case, choosing the right product is not without risk. Faulty calculations or choices can lead to damaged and malfunctioning systems. It also leads to many products being sent back, because they cannot be used.
Luckily, as a supplier, you can easily help your customers out by providing them with calculators and estimation programs on your website. Whether it’s about calculating the right amount of grout needed to lay out a garden or choosing the right expansion vessel. There’s help available for every product.
By using estimation programs, customers can make their own accurate calculations online, 24/7. After the calculations are made, suitable products and any accessories/extension options are displayed right away, ready to be placed in the shopping cart and be sold!
Flamco (manufacturer of technical components that are part of heating, cooling, or PV solar energy systems) wants to guarantee its customers safe assemblage and usage, and they want to be able to provide fitting advice at all times. In the past, calculations were made by a technical sales support team, but the arrival of two different online calculators will save both the support team and the customers a lot of time.
Flamco’s vessel estimation program helps customers select the right expansion vessel or machine. Aside from making calculations, the program also provides an overview of all available accessories and expansion modules that can be ordered.
Flamco’s second calculator is the Falx calculation module, which can be used to work out an entire solar panel layout. An incredibly useful tool that makes an accurate estimation of the amount of fasteners needed. The amount of ballast, whether it’s tiles or pebbles, needed for a correct assembly can also be calculated very easily. The outcome of the calculation is then sent to the user’s e-mail address, ready for use.
Varistone, manufacturer of products and systems for gardens, parks and balconies, provides a ‘usage meter’ on their website. It can be used to calculate the amount of material needed to point pavements, driveways or entire squares.
The usage meter has its own page where customers can choose the desired Varistone product from the list, and fill in a number of measurements, like the length and width of the tile, the depth of the joints and the square footage. When that has been calculated, the page will automatically display an extensive product chart with the required products and the amount that is recommended. After log in, these products can be sent straight to the shopping cart.
Varistone customers make avid use of the usage meter. This way, salesmen can always provide valuable and suitable advice, without having to calculate everything by hand, and customers will always be sure they have the right amount of materials.
Guidance possesses all the skill needed to convert products (and all additional options and rules) into a calculation program with a user-friendly interface. Making detailed calculations requires an extensive knowledge of the products, and who knows the products better than the supplier? That’s why we feel good communication is a must for a successful collaboration. Together we will come up with a result that will greatly benefit the supplier as well as the customers.
The calculators are created in such a way that you can easily take care of any additions or adjustments yourself. “The great thing about this work method is that we can take care of any future data updates ourselves and that we can make small adjustments if necessary, guided by the Guidance support desk.” – Jeroen van der Holst, Flamco.
Guidance helps you with the complete picture: From entering, importing and managing your data to the automated formatting of this data as a product catalog or online store.
For more information, you can contact Guidance via phone number +31 (0)10 264 23 23 or by entering the form below.
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